Is Your Job Still Fulfilling?

Is Your Job Still Fulfilling?

If you’re not paying attention it’s easy to overlook telltale signs that you’re not engaged in your current job. Changes happen gradually, then one day you realize that your job isn’t fulfilling. Before the situation goes critical, look for these warning signs: When...
The Power of an Apology

The Power of an Apology

In studying gender differences in communication, bestselling author and Georgetown University linguistics professor Deborah Tannen found that men’s and women’s views on apologies are poles apart. Women seemingly say “I’m sorry” at the drop of a hat, while men are more...
Love and the Bottom Line

Love and the Bottom Line

A few years ago my colleague Lori Zukin and I presented a series of workshops titled “Love and the Bottom Line.” Our premise was that being kind and caring toward employees not only doesn’t cost a lot but actually increases profitability for organizations. We began by...
Decision-Making Flaws and Fixes

Decision-Making Flaws and Fixes

Many times I’ve observed leadership teams trying to decide where to focus support and funding among several projects and opportunities. Leaders typically advocate for their favorite projects, explaining the benefits and projected return on investment. Rarely will that...