Juicy Nuggets: excerpts from Sandra Mobley’s book of the same name and new articles in the spirit of finding passion in your career.
Dealing with Difficult People
You’ll find many different personality types in any organization. Most people are helpful, cordial, and easy to work with. But every now and then you’re sure to encounter a personality type that is hard to work with. Since you’re probably not going to change these...
Remote or Hybrid: Everything Old is New Again
Whether you love it, hate it, or just deal with it, remote work is here to stay. At Ladders, a career advice and job search service focused on positions that pay over $100,000, data researchers see an ongoing trend toward hybrid workplaces. According to their data, 25...
How to Make Your Boss Your Champion
You’ve probably heard the phrase “managing your boss,” which has always seemed a bit unfriendly to me, like you’re barely tolerating the relationship. Rather than managing your boss, imagine making your boss your champion. How great would it be if they acknowledged...
Moments of Truth Create Customer Satisfaction
Many years ago, the CEO of Scandinavian Airlines, Jan Carlzon, used the term “moments of truth” to describe the myriad interactions customers have with companies and the lasting impacts those moments can have. He explained that SAS customers don’t know the quality of...
Don’t Make Resolutions – Make New Habits
Haven’t we all paved many roads to Hell with our good intentions? When I think of so many New Year’s resolutions disregarded and goal setting gone awry, I wonder how it’s possible to make any meaningful changes. In his book Atomic Habits, James Clear explains that the...
Playing Hunger Games at Work
As if work isn’t stressful enough, imagine having a co-worker, direct report, or boss who views work like it’s the Hunger Games: a brutal, fight-to-the-death contest with only one winner who allows their own teammate to be sacrificed. Over the years I have seen...
Inner Reflection: Are You Happy?
In seeking “juicy” workplaces where my clients would excel, I realize that one size—or juiciness—doesn’t fit all. Some companies are known for their creativity and innovation, like Apple and Facebook. Others, like Google and Spotify, describe their workplaces as...
Build Your Personal Brand
Whether you’re actively cultivating it or not, you have a personal brand. You and your work create an impression that colleagues and clients factor into how they interact with you. If you are unaware of how you are perceived, ask colleagues to describe your brand....