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I work with some brilliant leaders who see solutions to issues long before their peers and directs and often before their bosses. Their acuity can make them become impatient and cranky when others don’t see what is obvious to them. When asked for clarification they...

I was talking with a friend who I’d thought of as driven, motivated, and always on top of things. But he admitted that he often struggles with procrastination. What was his secret to overcoming it, I asked. He told me he eats the frog first. The phrase “eat the frog...

What makes people believe negative things they hear about others? When I hear someone spreading harmful stories about someone else, I tend to question their motives. And it makes me distrust that person and wonder what they are saying about me. Too many careers have...

Last November at Washington D.C.’s Kennedy Center for the Performing Arts, best-selling authors Ina Garten and John Grisham shared their sometimes surprising paths to career success and the lessons they learned along the way. In his latest book, Framed, Grisham...

An otherwise competent employee often complains about people in other departments who aren’t working hard enough, don’t come to the office enough, and take too much time off. He doesn’t realize that he also takes time off and can’t be working that hard if he has time...

Why do good people go along with bad decisions? In late 1959, Chevrolet introduced a car that Ralph Nadar would famously declare was “Unsafe at Any Speed,” as he titled his 1965 book. According to Nadar, the engineers who built the Corvair knew its rear-engine,...

In recent years, leaders have been challenged to do things differently to meet the needs of a diverse and multi-generational workforce that values flexibility and autonomy in positions where they can make a difference. Just as challenging, the pandemic expanded the...

It is mid-year performance management time and clients are working to ensure their staff know whether they are on track and where they need to bump up their efforts. Some employees, when receiving constructive feedback, are unwilling to accept what their manager has...